Privacy Policy

Last updated: January 17, 2026

Ougat operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Ougat is powered by WordPress, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.
  • Financial information: credit card, debit card, and financial account numbers, payment details, transaction details, form of payment, and payment confirmation.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and past transactions.
  • Communications with us: information included in customer support inquiries.
  • Device information: device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: interaction with the Services, including navigation and activity.

Personal Information Sources

  • Directly from you when you create an account, visit or use the Services, communicate with us, or provide personal information.
  • Automatically through the Services using cookies or similar technologies.
  • From our service providers who collect or process personal information on our behalf.
  • From our partners or third parties.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services: process payments, fulfill orders, remember preferences, send account notifications, facilitate returns, enable product reviews, and recommend products.
  • Marketing and advertising: send promotional communications and display online ads.
  • Security and fraud prevention: authenticate accounts, secure payments, detect fraud, and protect public safety.
  • Communicating with you: provide customer support and maintain business relationships.
  • Legal reasons: comply with law or respond to legal processes.

How We Disclose Personal Information

  • With service providers and vendors who perform services on our behalf.
  • With business and marketing partners for promotional purposes.
  • When you direct, request, or consent to disclosure.
  • With affiliates or within our corporate group.
  • In connection with business transactions, legal obligations, or to enforce our terms or policies.

Third Party Websites and Links

The Services may link to third-party websites. We are not responsible for their privacy or security practices. Review their privacy policies before sharing information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. Parents may request deletion of their child’s data.

Security and Retention

No security measures are perfect. Information may not be secure during transit. Retention depends on account needs, legal obligations, and business purposes.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access, delete, or correct your personal information.
  • Receive a copy or transfer your information.
  • Opt out of sale or sharing for targeted advertising.
  • Manage communication preferences.
  • Object to or restrict processing and withdraw consent where applicable.

Complaints

Contact us for concerns about your personal information. You may appeal our decisions or contact your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted with the revised date.

Contact

For questions or to exercise your rights, contact us at info@ougatparfums.ae.